Customer support
How can we help?
Support in English, Spanish, French and Portuguese · Reply within 2 business days
Contact us
Write to midas@midasgrowth.online from the email address you used to buy, so we can find your account right away. Tell us the name of the application and what you need. Every message is read and answered by our team.
Billing questions
Charges from our applications appear on your statement as MIDAS GROWTH, MGROWL, the name of the application, or the name of the reseller you bought from (for example Whop or Hotmart).
Don't recognise a charge?
- Search your inbox, including spam, for a receipt from the application or the payment platform.
- Check whether someone in your household used your card.
- Email us with the date, amount and the last four digits of the card. We look it up and explain it. If you did not authorise it, we refund it immediately.
Please contact us before opening a dispute with your bank: we can usually solve it the same day, and a refund from us reaches you faster than a chargeback.
Access problems
- Didn't receive your access email? Check spam and promotions, then search for the application name. Still nothing? Email us and we resend it.
- Can't sign in? Use the same email address you used to buy. Most applications sign you in with a one-time code or link sent to that address.
- Bought with the wrong email? Write to us from either address and we move the purchase.
Common requests
| I want to… | What to do |
|---|---|
| Cancel a subscription | Cancellation Policy or email "Manage subscription" |
| Get a refund | Refund Policy — 7-day money-back guarantee |
| Delete my account and data | Data Deletion |
| Get a copy of my data | Email "Data access request" — see Privacy Policy |
| Report abuse or a security issue | Email "Report" — see Acceptable Use Policy |
| Partnerships or press | Email midas@midasgrowth.online |
Company
MIDAS GROWTH LLC · 30 N Gould St Ste R, Sheridan, WY 82801, USA